About Ivy & charging basics
See all articlesWhat is the difference between L2 and L3 chargers?
Ivy charging stations offer different charger types depending on location and driver needs. The main difference betwe...
What kinds of vehicles can charge with Ivy?
Ivy charging stations are designed to support most electric vehicles on the road today. This article explains which ...
What impacts my charging speed?
Charging speed can vary from session to session, even when using the same charger. Several factors influence how quic...
EV charging terminology: A guide for Ivy drivers
Learn the key ev charging terms used across the Ivy charging network. Tap a section below to expand and learn more.El...
Can I plug an EV into a regular electrical outlet?
Yes, it is possible to plug an electric vehicle (EV) into a regular household electrical outlet. This method is comm...
Frequently asked questions
Find answers to the most common questions about using the Ivy Charging Network — from starting a session to billing ...
First charging session
See all articlesHow do I start a charging session?
Once you become an Ivy member, you can start a charging session in three different ways. Choose the option that works...
How can I order an RFID card?
Ivy RFID cards allow you to quickly start a charging session by tapping your card on a charger.Follow the steps belo...
How do I activate my RFID card?
Once you receive your Ivy RFID card, you’ll need to activate it before using it to start charging sessions.Follow th...
Signing up & access
See all articlesHow do I sign up for Ivy Charging Network?
Welcome to Ivy! This article explains how to sign up for the Ivy app, add a payment method, order a free RFID card, ...
Apple pay now available for Ivy drivers.
Ivy now supports Apple pay at select charging stations, giving drivers a fast and convenient way to pay without crea...
How can I find Ivy charging network charging locations?
This article explains the different ways you can find Ivy charging network locations, whether you’re planning ahead ...